+92 325 8880050

Privacy Policy

Your data is safe with us.

Last updated: January 2026

1. Introduction & Scope

Welcome to Harmain Travels (Office No. 15, 1st Floor, Aalay Plaza, Fazal-e-Haq Road, Blue Area, Islamabad). We respect your privacy and are committed to protecting your personal data and sensitive travel documents. This policy explains how we collect, store, share, and protect your information when booking Umrah packages, international flights, hotels, and visa consulting services.

2. Specific Data & Travel Documents We Collect

Personal data includes any information used to verify traveler identity or process government travel authorizations. We collect:

  • Passport & Identity Data: Scanned copies of passports, CNIC/NICOP numbers, Family Registration Certificates (FRC), biometric photo uploads, and date of birth.
  • Contact Data: Residential address, phone numbers, WhatsApp contact, and email addresses.
  • Financial & Bank Statement Data: Confidential bank account statements and tax returns (NTN/FBR) provided exclusively for visa application evaluation.
  • Travel Itinerary Data: Flight PNR numbers, hotel voucher details, Nusuk permit records, and Ziyarat schedule preferences.

3. How We Process Travel Documents & Embassy Submissions

We handle your documents strictly for official travel facilitation:

  • Submitting visa applications to official embassy drop-boxes (e.g., Anatolia, VFS Global, Gerry's, Nusuk/Saudi E-Visa portals).
  • Issuing airline tickets directly via accredited GDS terminals (Amadeus, Sabre).
  • Registering mandatory health insurance policies required by foreign immigration authorities.

4. Data Protection & Passport Confidentiality Guarantee

Harmain Travels enforces strict security protocols: physical passport documents stored in secure office safes in Blue Area Islamabad, digital records encrypted at rest, and zero unauthorized third-party sharing or selling of customer data.

5. Contact & Privacy Office

If you have any questions about this Privacy Policy or wish to request data deletion, contact us at harmaintravelisb@gmail.com or call +92 325 8880050.